Covid-19 Guidelines

The Remote Group Covid-19 Protocols

This COVID-19 Safety Plan is developed to help create and maintain a safe environment for all employees, customers, contractors, and visitors of The Remote Group (TRG) office.

Below are workplace guidelines and actions that TRG will put in place to keep clients and employees safe:

Health and Safety - Our Top Priority

Actions

Physical Distancing

Physical Distancing

Guidelines

Guidelines to ensure social distancing
compliance at all times

Actions

Make staff aware of their leave entitlements if they are sick or are required to self-isolate

Guidelines

Guidance includes self-isolation details, and link to leave policy with strict instruction to WFH and self-Isolate in the event that they experience any symptoms

Actions

Communication

Communication

Guidelines

Regularly remind staff not to attend work if unwell with respiratory symptoms or fever. Encourage testing of all staff with symptoms in line with advice from the Department of Health (DOH).

Educate staff on the symptoms of COVID-19. The company nurse and HR Team are available to answer questions about what to do if they become ill or are exposed to someone affected.

Actions

Hygiene and Cleaning

Hygiene and Cleaning

Guidelines

Actions

Record Keeping

Record Keeping

Guidelines

The remote group process

TRG has a process in place to keep a record of the name and mobile numbers or email addresses of all staff, volunteers, visitors, and contractors for a period of at least 28 days while ensuring records are used only for the purposes of tracing COVID-19 infections and are stored confidentially and securely.

Actions

alternate work arrangements

Guidelines

agile program

TRG’s well-established agile working program and robust IT infrastructure enables all employees to work from home or from alternate locations (Regus). TRG has business continuity plants which are implemented as circumstances dictate, including splitting teams into shifts and among locations to ensure uninterrupted service delivery to our clients.