HASSLE-FREE HEALTHCARE SUPPORT
The Remote Group is HIPAA-compliant. Our healthcare virtual assistants and professionals are highly trained to handle confidential information, provide exceptional service, and improve your efficiency.
HEALTHCARE VIRTUAL ASSISTANT SERVICES
MEDICAL SCRIBE
A Virtual Medical Scribe does the same job as your traditional medical scriber. Through the help of HIPAA-compliant video conferencing software, they can do real-time charting of doctor-patient consultations, visits, and appointments. They also manage Electronic Medical Records (EMR) and Electronic Health Records (EHR).
MEDICAL BILLING
Leave the tedious task of insurance-related concerns to our virtual Medical Billing Specialists. They take care of verification, eligibility, claims and reimbursements, billing concerns, as well as organizing financing or payment plans for patients. You can also count on them to keep your payments and financial records up to date and accurate.
MEDICAL RECEPTIONIST
If it’s all about administrative tasks, our virtual Medical Receptionists have you covered. Aside from keeping your calendar and schedule organized, they also make and receive calls to get in touch with patients and send out reminders.
VIRTUAL PHARMACIST
Our Virtual Pharmacists make medications easy. They prioritize patient privacy while ensuring they dispense accurate medications based on assessments and analysis. Displaying their versatility, they also accommodate failed claims, answer patient prescription inquiries, and update patient records.
TELEMEDICINE SUPPORT
With the growing prevalence of telemedicine, the need for Telemedicine Support continues to increase. Their main job is to assist you during consultations and do real-time transcriptions to make sure physicians don’t miss out on any details. Aside from that, they are also in charge of Protected Health Information (PHI) and in scheduling appointments and follow-ups.
WHAT YOU CAN EXPECT FROM OUR
HEALTHCARE VIRTUAL ASSISTANTS
STRONG WORK ETHIC
Demonstrates a high level of passion, integrity, and discipline
PROFESSIONALISM
Consciously demonstrates diligence and respect
PROACTIVENESS
Produces good results by planning solutions for anticipated conflicts
WHO CAN BENEFIT FROM A HEALTHCARE VIRTUAL ASSISTANT?
Healthcare Virtual Assistants can offer their services to any healthcare facility set up with the right tools and software needed to provide support.
- Private and Group Practice
- Hospitals and Clinics
- Dental Clinics
- Telemedicine
- Nursing Homes
- Birthing Centers
- Mental Healthcare Facilities
- Physical Therapy and Rehabilitation Centers
- Urgent Care and Ambulatory Surgical Centers
HOW CAN I HIRE A HEALTHCARE VIRTUAL ASSISTANT?
All Healthcare Virtual Assistants have their own specialty, so you should first assess what specific service suits your needs before you hire a Healthcare VA.
Will you require more administrative support? Do you need a transcriber during consultations? Do you need to assign someone to handle insurance verification and concerns? Answering these questions will make it easier for you to figure out what you need.
Once you’ve decided what type of Healthcare VA to hire, it’s important to know what qualities to look for. HVAs who have keen attention to detail, a strong work ethic, proactiveness, and dedication produce the best service.
OUTSOURCE WITH US!
Grow your remote team and upscale your business for a fraction of the cost through The Remote Group’s outsourcing services.
