Healthcare Virtual Assistants

Our healthcare professionals take care of your workflow and process so you can provide an optimized and overall better experience to your patients.

healthcare support

The Remote Group Healthcare Virtual Assistants are HIPAA Compliant
The Remote Group is HIPAA-compliant. Our healthcare professionals are highly trained to handle confidential information, provide exceptional service, and improve your efficiency.

Our Services

The expertise of our healthcare professionals is just a click away.

Medical Scribe

A virtual medical scribe does the same job as your traditional medical scriber.

Through the help of HIPAA-compliant video conferencing software, they can do real-time charting of doctor-patient consultations, visits, and appointments.

Virtual Medical Scribes also manage Electronic Medical Records (EMR) and Electronic Health Records (EHR).

Medical Billing

Leave the tedious task of insurance-related concerns to our virtual Medical Billing Specialists.

They take care of verification, eligibility, claims and reimbursements, billing concerns, as well as, organizing financing or payment plans for patients.

You can also count on them to keep your payments and financial records up to date and accurate.

Medical Receptionist

If it’s all about administrative tasks, our virtual Medical Receptionist has you covered.

Aside from keeping your calendar and schedule organized, they also make
and receive calls to get in touch with patients and send out reminders.

Virtual Pharmacist

Our Virtual Pharmacists make medications easy. They prioritize patient privacy while ensuring they dispense accurate medications based on assessments and analysis.

Displaying their versatility, they also accommodate failed claims, answer patient prescription inquiries, and update patient records.

Telemedicine Support

With the growing prevalence of telemedicine, the need for Telemedicine Support continues to increase. Their main job is to assist you during consultations and do real-time transcriptions to make sure physicians don’t miss out on any details.

Aside from that, they are also in charge of Protected Health Information (PHI) and in scheduling appointments and follow-ups.


Healthcare VAs can offer their services to any healthcare facility set up with the right tools and software needed to provide support.

  • Private and group practice
  • Hospitals and clinics
  • Dental clinics
  • Telemedicine
  • Nursing homes
  • Birthing centers
  • Mental Healthcare facilities
  • Physical Therapy and Rehabilitation centers
  • Urgent care and Ambulatory Surgical centers


Each Healthcare VA has their own specialty, so you should first assess the type of VA that will suit your needs.

Will you require more administrative support? Do you need a transcriber during consultations? Do you need to assign someone to handle insurance verification and concerns? Answering these questions will make it easier for you to figure out what you need.

Once you’ve decided what type of Healthcare VA to hire, it’s important to know what qualities to look for. Highly trainable VAs with keen attention to detail, proactiveness, and dedication are just a few factors to consider when hiring a Healthcare VA.

Ready to hire a Healthcare VA?

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