Health & Safety Protocols

Covid-19 Guidelines

TRG Covid-19 Protocols

This COVID-19 Safety Plan is developed to help create and maintain a safe environment for all employees, customers, contractors, and visitors of The Remote Group (TRG) office.

Below are workplace guidelines and actions that TRG will put in place to keep clients and employees safe:

Covid Guidelines of The Remote Group Professional Outsourcing

Physical Distancing

Guidelines to ensure social distancing compliance at all times

Make staff aware of their leave entitlements if they are sick or are required to self-isolate

Guidance includes self-isolation details, and link to leave policy with strict instruction to WFH and self-Isolate in the event that they experience any symptoms


Regularly remind staff not to attend work if unwell with respiratory symptoms or fever. Encourage testing of all staff with symptoms in line with advice from the Department of Health (DOH).

Educate staff on the symptoms of COVID-19. The company nurse and HR Team are available to answer questions about what to do if they become ill or are exposed to someone affected.

Hygiene and Cleaning

Record Keeping

TRG has a process in place to keep a record of the name and mobile number or email addresses of all staff, volunteers, visitors and contractors for a period of at least 28 days while ensuring records are used only for the purposes of tracing COVID-19 infections and are stored confidentially and securely.

Alternate Work Arrangements

TRG’s well-established agile working program and robust IT infrastructure enables all employees to work from home or from alternate locations (Regus). TRG has business continuity plants which are implemented as circumstances dictate, including splitting teams into shifts and among locations to ensure uninterrupted service delivery to our clients.


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