BPO in The Philippines
Despite starting only 25 years ago, the sector is now the single biggest contributor to the nation’s economic activity, and it’s showing no signs of slowing down. Every year, outsourcing suppliers are setting up, or expanding their operations – as a result of the highly educated population, close cultural alignment to the ‘West’, and comparatively low-salary environment.
The very first call center was set up in the Philippines back in 1992 and in just over two decades, has grown exponentially, to become the economic lifeblood of the country. The BPO industry has played a vital role in providing jobs to thousands if not hundreds of thousands of Filipinos. More than other popular fields, the BPO industry has helped showcase the many talents of the Philippines as a country. It helped the Philippines leave its mark globally in terms of its people’s skillset. The BPO industry has levelled the playing field for Filipinos and gave them the chance to compete with the rest of the world.Get the complete toolkit, freeLearn more
Right now, the BPO companies in the Philippines range from ambitious startups, midsize BPOs of 500-5,000 seats, to huge global conglomerates. The biggest outsourcing suppliers, such as Concentrix, employ as many as 80,000 staff in the Philippines, and over 250,000 globally. We have only covered the top 40 BPO outsourcing companies in The Philippines here – there are many hundreds more… If you need help navigating the market, just reach out to us.
The Remote Group
The Remote Group is a boutique BPO Australian-owned company that has been offering business solutions since 2020. Their primary goal is to assist not just big companies, but also small and startup firms, by offering highly qualified professionals. Read a full review of The Remote Group, here.