OUTSOURCING ACCOUNTS RECEIVABLE SERVICES TO THE PHILIPPINES
A steady stream of incoming cash flow is crucial to sustaining any business. Accounts Receivable (AR) clerks are on the frontlines of ensuring all payments owed to your business are settled on time. After all, the sales made, product quality, or brand reputation won’t matter if no consistent payments are made.
Thanks to modernization, AR processes are far more simplified through automated features available in various accounting software. The industry’s fast-paced innovations have made AR more competitive, and these innovations have enabled an influx of individuals to pursue a career in this field.
In recent times, companies are increasingly seeking accounts receivable outsourcing services to reduce costs and scale their accounting teams. At The Remote Group, our outsourced accounts receivable clerks are equipped with the right skills and experience to provide exceptional service to clients.
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WHAT IS ACCOUNTS RECEIVABLE OUTSOURCING?
Accounts receivable outsourcing is simply transferring all or some AR functions to a third-party provider such as a Business Process Outsourcing (BPO) firm. Instead of having an in-house team specifically handle AR tasks, the external provider will be responsible for performing tasks related to invoicing, payment processing, collections, and other accounts receivable activities.
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ACCOUNTS RECEIVABLE DUTIES AND RESPONSIBILITIES
Remote accounts receivable clerks are typically assigned the following tasks:
INVOICING
Generates and sends out invoices to customers for goods or services rendered
BILLING AND PAYMENT PROCESSING
Accurately records and tracks customer payments and timely collections
ACCOUNT RECONCILIATION
Reconciles customer accounts to ensure accuracy and resolve any discrepancies or issues that may arise
COLLECTIONS
Performs follow-ups with customers on overdue payments, sends reminders or collection notices, and implements collection strategies to minimize bad debts
CASH APPLICATION
Applies customer payments to the appropriate accounts and accurately records transactions in the accounting system
DOCUMENTATION AND RECORD KEEPING
Maintains accurate and organized records of customer transactions, correspondence, and collection efforts
COMPLIANCE
Ensures compliance with internal policies, accounting standards, and legal requirements related to accounts receivable processes
AUDIT SUPPORT
Assists auditors during financial audits by providing necessary documentation, explanations, and reconciliations related to accounts receivables
COMMON CHALLENGES BUSINESSES FACE WITH ACCOUNTS RECEIVABLE MANAGEMENT
Managing accounts receivable may be challenging for some businesses due to several factors, such as:
HOW AR OUTSOURCING OVERCOMES BUSINESS PROBLEMS
Outsourcing accounts receivable services helps businesses cope with the challenges they face. By leveraging the expertise, scalability, and technology offered by BPOs, they can improve cash flow, enhance customer relationships, and allocate their resources to strategic initiatives, leading to overall business growth and success.
EXPERTISE AND EFFICIENCY
Outsourcing providers connect businesses with professionals who have the right experience and skills needed to succeed in their respective roles. The Remote Group, for instance, has dedicated teams with in-depth knowledge of accounts receivable management. This proficiency allows them to streamline processes, reduce errors, and improve overall efficiency.
FOCUS ON CORE COMPETENCIES
By outsourcing accounts receivable, businesses can focus their internal resources on core competencies such as product development, sales, and customer service. They can redirect their efforts towards strategic initiatives while leaving accounts receivable management to the experts.
COLLECTION EXPERTISE
Collecting overdue payments can be challenging and time-consuming. Having extensive experience in this field, The Remote Group has well-defined collection strategies and procedures in place. Our AR clerks are trained to handle collection activities, make phone calls, send collection notices, and negotiate payment arrangements. Their expertise can improve the collection success rate and reduce the time and effort required from businesses.
REPORTING AND ANALYSIS
As a BPO, we help our clients generate comprehensive reports and provide insights about accounts receivable performance, aging analysis, and cash flow projections. These reports help our clients monitor their financial health, make informed decisions, and identify areas for improvement.
COMPLIANCE AND LEGAL EXPERTISE
Our remote accounts receivable clerks stay up-to-date with the latest regulations and legal requirements related to accounts receivable management. They have knowledge and systems in place to ensure compliance with relevant laws, data protection regulations, and debt collection practices—effectively reducing the risk of potential issues.
WHY OUTSOURCE AR IN THE PHILIPPINES?
- Cost Savings
- ENGLISH PROFICIENCY
- EXPERIENCE
- FLEXIBLE WORKING HOURS
EXPLORE OTHER ACCOUNTING ROLES
TAX SPECIALIST
Our tax specialists are highly knowledgeable about tax laws and regulations in the US, AU, and UK, allowing them to effectively serve clients around the globe.
OUTSOURCE RECEIVABLES WITH THE REMOTE GROUP
The benefits of outsourcing accounts receivable services help companies in more ways than one. From cost savings to scalability, sourcing talents, and improving efficiency, outsourcing is the right solution for the challenges that businesses continue to encounter in AR management.
Get in touch with our experts today and begin your outsourcing journey.